Shipping policy

Thank you for visiting and shopping MAD MAN with Nicole Brayden Gifts. Following are the terms and conditions that constitute our Shipping Policy.  

Shipment Processing Times

• All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Our shipping prices are based on the value of the items in your order and on the service level you choose. When calculating your total shipping time, please keep in mind that the day the package is shipped or picked up from our warehouse is not considered the first business day; start counting business days from the first full day that the package is “in transit” to you. 

Shipment Method and Estimated Delivery Time* 

• First Class Mail  = Up to 7 business days 
• Priority Mail  = 1-3 business days 
• Priority Mail Express = 1-2 business days** 

* Due to COVID, or during holiday shipping seasons, delivery delays may occur. 

** Overnight delivery is only available for orders with delivery addresses within the continental United States. Additional charges will apply. 

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. 

Customs, Duties and Taxes

Nicole Brayden Gifts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Nicole Brayden Gifts is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.